
Please look over our Frequently Asked Questions to see if we can immediately assist you. If you do not see your topic addressed below or if you have further questions, please click here.
General Product Information
- How does Spellex AccuCount work?
- What file types will Spellex AccuCount recognize?
- What counting options are available?
- Why am I having trouble downloading the trial version of Spellex AccuCount?
- If I create clients and rules using the trial version, will I be able to use them after I purchase the full version?
Purchasing
- Is there a way to place my order other than through the e-Store?
- Can I choose to download my purchase instead of having it shipped?
- Why am I having trouble downloading Spellex AccuCount from the e-Store?
- What is your return policy?
- Why do you offer free shipping to International locations but charge your US customers?
If you need assistance with installing or using your Spellex
software, please see our Technical
Support FAQs.
If you have further questions, please contact our customer
service department.
General Product Information
Spellex AccuCount is a line count utility
that quickly and easily counts the number of lines you type
in Microsoft Word. It gives transcriptionists the flexibility
to choose from a variety of line, character, and word counting
options. Spellex AccuCount also provides an easy way to organize
clientele. To see all the benefits of using Spellex AccuCount,
we suggest downloading
a trial version.
Spellex AccuCount will recognize most file types that are accepted by Word. These include *.txt, *.rtf, and *.doc files.
To view a list of counting options, click
here.
The file size of the trial version is 7
MB. People with slower Internet connections may encounter
difficulties downloading a file of this size. To see the estimated
download time for your Internet connection, click
here. If you would like a trial version mailed to you,
please contact customer service.
Yes. Any clients and rules that you establish during the trial period will remain after you install the full working version.
Purchasing
You may place your order by calling our
customer service department at 800-442-9673 (813-792-7000)
from 9 to 5:30 EST Monday-Friday. If you prefer to mail or
fax your order, use the e-Store to add the product to your shopping cart and select the "Print
Order Form" option.
Spellex AccuCount is available for immediate
download from the e-Store. To see the estimated download time for your Internet connection, click here.
The file size of Spellex AccuCount is 7 MB. People with slower Internet connections may encounter difficulties
downloading a file of this size. To see the estimated download time for your Internet connection, click here.
If you would prefer to have the product shipped to you, but you did not select this option when you placed your order, please contact customer service at 800-442-9673 (813-792-7000) from 9 to 5:30 EST Monday-Friday.
All Spellex purchases are backed by a satisfaction guarantee. Physical shipments have a 30-day return policy provided the product is in resalable condition. Downloads have a 10-day return policy. Shipping costs are nonrefundable. You must contact our customer service department at 800-442-9673 (813-792-7000) from 9 to 5:30 EST Monday-Friday to receive a RMA (Returned Merchandise Authorization) number. Products returned to us without a RMA number will not be accepted.
We offer free shipping to international locations because the import duties and taxes can add up to 30% of the total cost of the product. This prevents many people from ordering because the cost becomes unmanageable. As an incentive, we pay the freight costs with the customer still responsible for the GST and VAT charges.

Home | Order Now | Products | Upgrades | Free Trial | Partners | About Spellex | Contact Us | Site Map | Privacy Policy
Spellex Corporation © 2008. All rights reserved












