Spellex HTML Applet Technical Support

Contents:

• Article index
  
  
• Contact Technical Support
  
  
• Current Version

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Article index

• When I click on the Check Spelling button I get an error message "Object does not support this property or method"?

• How can I install the applet and dictionaries permanently on the client machine so they don't have to be downloaded every time?

• How can updates made to a user dictionary be shared by all users?

• How can I reduce the download time on slow connections?

• Why does the applet stop checking text after a "&" or "<" in the document?

• What are some basic troubleshooting steps?

• The example pages work but my pages do not work?

• Why does the Spell Check Applet report most or all the words as misspelled?

• Incorrect replacements in multi-line text areas
• What to do if Spell Check Applet doesn't work

• How to enable the Verbose parameter

• How to check text in non-Textarea text containers

• Memory problems in Internet Explorer (Microsoft's JVM)

• Problems with Internet Explorer on Macintosh clients

• Storing Spell Check Applet in a different server directory

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Contact technical support

Click here to contact Spellex Technical Support for a question or problem. Before contacting Spellex for technical support, be sure you have:

• Read the user's guide carefully
• Read the "Readme" file carefully
  
• Checked the articles listed above for possible solutions or advice.
  
• Tried to reproduce the problem using one of the example programs included. If the example program works but your application doesn't, try to narrow down the differences between the example and your software.

If you are reporting a problem, please provide as much information as possible, including:

• Product version.
• Specific steps needed to reproduce the problem.
  
• Specific symptoms of the problem.
  
• Small amounts of code showing how you are calling our software, especially variable declarations and the actual calls.

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Current Version

The current version of Spellex HTML Applet is 2.1. Please contact Spellex (813-792-7000) for information on upgrading.